Help & support
Practical guides to finding, monitoring and managing opportunities on tenders.gy.
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Write a Business Profile that gets useful matches
Describe your work clearly and keep your experience areas current.
Understand your three Starter match previews
Starter unlocks up to three initial matches; Pro unlocks more.
Choose your alerts and delivery channels
Set email, WhatsApp and push preferences for your own account.
Why have I not received any AI matches?
Check your profile, exclusions and available opportunities.
Install tenders.gy on your phone or computer
Keep tenders.gy within easy reach using the same account.
Cancel your subscription or downgrade to Starter
Keep paid access until the paid period ends, then stop renewing.
Still need help?
Tell us what you were trying to do and what happened. Include the page link or payment reference if relevant. Never send passwords, PINs or verification codes.
